Inbound & Outbound Communication Specialists – taking and making calls 365 days a year since 1992

    By using our business phone services we can guarantee you’ll never miss a call again.

    When you can’t answer your call, we can.  Phoneta look after your calls as if we were based in your office, our staff / receptionists answer your phones with the sensitivity appropriate for your client. We are a well-established family business based in Redruth, which has been running for 25 years.

    Our business phone services range from diary management, call messaging and overflow to data cleansing, outbound sales support or even screen your nuisance calls; whatever the need our professional call handling team are here to help.

    Client services:

    Phoneta Business – overflow telephone answering, virtual PA, diary management

    Phoneta Marketing – outbound telesales, push text marketing, direct mail, hybrid mail

    Phoneta Response – lone worker, pager support and disaster recovery

    Phoneta Health – servicing medical professionals with telephone answering, call forwarding and diary management

    Phoneta Technology – from Microsoft 365 to a technical installation our team service the South West around the clock

    Kernow Vets Messaging – servicing vets nationally

    We answer every call here in the UK, whether taking a message, appointment booking or routing calls to the relevant department.